Service Updates

We are committed to maintaining an environment that helps keep our guests safe.

At Delaware North at The Kalaloch Lodge, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Please reference the important information below for our guests:

  • Please Note: Effective immediately, Kalaloch Lodge is now a cashless property, and will no longer be accepting cash as payment.
  • Masks or other face coverings are required to be worn by all guests and employees inside all indoor and public spaces at Kalaloch Lodge, regardless of vaccination status.
    • In line with US Centers for Disease Control and Prevention (CDC) guidance, our comprehensive health and safety standards work to help keep guests and employees safe while slowing the spread of COVID-19.
    • Thank you for your understanding and for playing a key role in protecting you and your family and friends, and each of our associates.
  • Guests will not be permitted to enter if they are sick or if they have come into contact with someone who is sick during the last 14 days.
  • Staff will not enter guest rooms for cleaning service during the guest's stay. Instructions will be given at check-in on how to get additional linens, if needed.
  • In-room coffee will be available, and we will sanitize the pots and kitchenware prior to the guest's arrival. Single-use plates and dinnerware are provided.
  • We have removed yoga mats, guest directories, and binoculars from our guestrooms and cabins.
    • Walking sticks and pens are being re-added to guestrooms as soon as they are back in stock.
  • West side beaches are open, as well as Mora and Rialto.
  • Beach access from Kalaloch Lodge is open.
  • Creekside Restaurant is open for Breakfast, Lunch, and Dinner daily.
    • Please Note: Effective October 23, Creekside Restaurant will move to Dinner only.
    • Dinner may be ordered at the cashier and eaten in the restaurant (not full service), taken "to go", or delivered to your room.
    • A selection of Grab and Go items and hot and cold food offerings will also be available in our Mercantile.

 

Operation Status Hours
Lodging
Main Lodge Open 24 hours
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. Staff will not enter guestrooms for cleaning service during the guest's stay.
Cabins Open 24 hours
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. Staff will not enter guestrooms for cleaning service during the guest's stay.
Cabins with Kitchens: Pots and kitchenware sanitized prior to arrival. Single-use plates and dinnerware provided.
Seacrest House Open 24 hours
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. Staff will not enter guestrooms for cleaning service during the guest's stay.
Group Campsite Open 24 hours
Campsite reservations available now. The campground will be open from March 1 - November 1*. To reserve, please call 360-962-2271.

*Blackout dates: Jul 30-31; Aug 13-14, 27-28; Sept 10-11, 24-25; Oct 31
Food & Beverage
Creekside Restaurant Open Breakfast: 8 AM - 10 AM
Lunch: 11:30 AM - 2:30 PM
Dinner: 5 PM - 8 PM
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.

PLEASE NOTE: Effective October 23, Creekside Restaurant will move to Dinner only. Food can be ordered at the cashier and eaten in the restaurant (not full service), taken "to go", or delivered to your room. A selection of Grab and Go items and hot and cold foods will also be available in our Mercantile.
Shopping
Kalaloch Gift Shop Open 24 hours
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.
Mercantile Open 8 AM - 7 PM
A limited, rotating menu of food to go is available. Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.
Other
Beach Access Open 24 hours

 


New Reservations:

We are currently accepting reservations for upcoming dates. You can book online or please call us at 866-662-9928 Monday-Friday from 6 AM - 6 PM PST, Saturday-Sunday 9 AM - 5:30 PM PST. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.

 

Updated Cancellation Policy:

We have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all reservations may be changed or canceled at no charge* by 4:00 pm PST 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

*Excludes reservations booked under the Advance Purchase Rate, which are non-refundable.

Thank you for your understanding, and please stay safe.