Service Updates

We are committed to maintaining an environment that helps keep our guests safe.

At Delaware North at The Kalaloch Lodge, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Our comprehensive Rest Assured program has introduced new health and safety standards aimed at helping to keep guests and employees safe while slowing the spread of COVID-19. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).

Please reference the important information below for our guests:

  • Masks or other face coverings are required to be worn by all guests and employees inside all indoor and public spaces at Kalaloch Lodge, regardless of vaccination status.
    • In line with US Centers for Disease Control and Prevention (CDC) guidance, this is a safety precaution that is part of Kalaloch Lodge's Rest Assured program. Our comprehensive health and safety standards work to help keep guests and employees safe while slowing the spread of COVID-19.
    • Thank you for your understanding and for playing a key role in protecting you and your family and friends, and each of our associates.
  • Guests will not be permitted to enter if they are sick or if they have come into contact with someone who is sick during the last 14 days.
  • Staff will not enter guest rooms for cleaning service during the guest's stay. Instructions will be given at check-in on how to get additional linens, if needed.
  • In-room coffee will be available, and we will sanitize the pots and kitchenware prior to the guest's arrival. Single-use plates and dinnerware are provided.
  • We have removed yoga mats, guest directories, and binoculars from our guestrooms and cabins.
    • Walking sticks and pens are being re-added to guestrooms as soon as they are back in stock.
  • West side beaches are open, as well as Mora and Rialto
  • Beach access from Kalaloch Lodge has been restored!
  • Creekside Restaurant is currently closed for Breakfast and Lunch, but will remain open for Dinner to-go orders from 5 PM - 8 PM.
    • A limited, rotating menu of hot food to go is available in our Mercantile from 8 AM - 10 AM, and 11:30 AM - 2 PM.
    • Please note, there are no alternate food & beverage locations in our area
    • If you would like to bring your own food, please consider booking one of our Cabins With Kitchens. However, be aware that not all rooms and cabins contain cooking facilities. Please check the room descriptions carefully when booking. If you have any questions please call the Front Desk at 360-962-2271.

 

Operation Status Hours
Lodging
Main Lodge Open 24 hours
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. Staff will not enter guestrooms for cleaning service during the guest's stay.
Cabins Open 24 hours
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. Staff will not enter guestrooms for cleaning service during the guest's stay.
Cabins with Kitchens: Pots and kitchenware sanitized prior to arrival. Single-use plates and dinnerware provided.
Seacrest House Open 24 hours
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. Staff will not enter guestrooms for cleaning service during the guest's stay.
Group Campsite Closed Re-opening March 1, 2022
Campsite reservations begin January 22, 2022 at 6:00 AM PST. The campground will be open from March 1 - November 1*. To reserve, please call 360-962-2271.

*Blackout dates: Mar 5-6, 19-20; Apr 9-10, 23-24; May 7-8, 21-22; Jun 4-5, 18-19; Jul 2-4, 15-16, 30-31; Aug 13-14, 27-28; Sept 10-11, 24-25; Oct 31
Food & Beverage
Creekside Restaurant Open Breakfast: Closed
Lunch: Closed
Dinner: 5 PM - 8 PM
Take-out service only. Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.

Creekside Restaurant is currently closed for Breakfast and Lunch. However, a limited, rotating menu of hot food to go is available in our Mercantile from 8 AM - 10 AM, and from 11:30 AM - 2 PM.
Shopping
Kalaloch Gift Shop Open 24 hours
Mercantile Open 8 AM - 7 PM
A limited, rotating menu of hot food to go is available from 8 AM - 10 AM, and 11:30 AM - 2 PM
Other
Beach Access Open  24 hours
Beach access from Kalaloch Lodge has been restored!

 


New Reservations:

We are currently accepting reservations for upcoming dates. You can book online or please call us at 866-662-9928 Monday-Friday from 6 AM - 6 PM PST, Saturday-Sunday 9 AM - 5:30 PM PST. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.

 

Updated Cancellation Policy:

As part of our newly established Rest Assured program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all reservations may be changed or canceled at no charge* by 4:00 pm PST 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

*Excludes reservations booked under the Advance Purchase Rate, which are non-refundable.

Thank you for your understanding, and please stay safe.